Not sure what I'm doing wrong here. Python 3.8.5.
@wasin.w - downloading and logging into eikon desktop seemed to do the job. I thought the web app would be sufficient... thanks (y)
I suggest you try the steps in the Eikon Data API troubleshooting guide.
Hello @ciaran.downes
Please be informed that the Eikon Desktop/Workspace has a built-in JupyterLab application name CodeBook (CODEBK) with pre-installed Eikon Data API and Refinitiv Data Platform Library for Python. It supports the Eikon/Workspace web version too.
You can see more detail in Use Eikon Data API or RDP Library in Python in CodeBook on Web Browser article.