rdp.search suddenly returns nothing

I am a regular user of rdp.search that was perfectly working for months.

For some reasons I do not understand, it returns now None whatever the query is.

IT_Bonds = rdp.search(view=rdp.SearchViews.FixedIncomeInstruments,

filter = "IssuerCountry eq 'IT' and \

Currency eq 'EUR' and DbType eq 'GOVT' and IsActive eq true and MaturityStandardYield lt 10",

select ="RIC, ISIN, IssuerName, MaturityDate, CouponRate,IndustrySector, MaturityStandardYield, FaceOutstandingUSD, OptionAdjustedDuration, AssetStatus",

top = 10000) => None

Even this simple metadata request returns nothing:
rdp.get_search_metadata(view = rdp.SearchViews.GovCorpInstruments) => None


We went through several troubleshootings with Refinitiv support:
-reboot of EIkon, reboot of machine, clear of cache, clear of IE browsing history...
-Check of rdp api: rdp api works on my pc as get_data calls work
-Run on Codebook: the same rdp.search queries work on Codebook
-Run same script by another user from Refinitiv: the same rdp.search queries work for him
-There were absolutely no installation or upgrade of the Python distribution or packages

Best Answer

  • pf
    pf LSEG
    Answer ✓

    Hi @fredgu ,

    A fix in API Proxy for Eikon 4 was delivered for all external users. It should fix the issue you have.

    If you restart Eikon 4, DATA API PROXY should be updated to the 1.5.2.4 version.
    Check in Help>About Refinitiv Eikon menu:

    1655741492850.png

    If you still having an older version, launch Clear Cache then restart Eikon 4, it should force the update:

    1655741575160.png

Answers