eikon==1.1.2
httpx==0.23.0
Unable to download data using eikon api

Hi,
when I try to connect to eikon via the api to run a `get_timeseries()`
I get the below error.. I have my eikon up and running and the app_key enabled, so not sure what's causing this issue.
=========================================================
2022-10-25 10:41:02,524 P[23332] [MainThread 6760] Send GET request to http://127.0.0.1:9060/api/status to detect API Proxy...
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Request to http://127.0.0.1:9060/api/status
headers = {'x-tr-applicationid': '2580e18557624af8a1ab810fc5012449982e0407'}
params = None
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] HTTP request failed: TypeError("send() got an unexpected keyword argument 'timeout'")
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Error on checking proxy url http://127.0.0.1:9060/api/status : TypeError("send() got an unexpected keyword argument 'timeout'")
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Warning: file .portInUse was not found. Try to fallback to default port number.
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Try defaulting to port 9000...
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Send GET request to http://127.0.0.1:9000/api/status to detect API Proxy...
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Request to http://127.0.0.1:9000/api/status
headers = {'x-tr-applicationid': '2580e18557624af8a1ab810fc5012449982e0407'}
params = None
Best Answer
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Sorry about the issue that you are facing.
Please check the version of Eikon and httpx that you are using.
For more information, please refer to the following questions:
I hope that this information is of help
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Answers
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eikon==1.1.2
httpx==0.23.0
0 -
0
-
@sumit
Please try to update the eikon library to the latest version.
0 -
0
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Went through the steps in here: https://developers.refinitiv.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv
This is what I see on my SxS.... log file
However, in my python console, the log I see is:-
So wonder why it's not targetting the 9060 port
2022-10-25 11:23:50,835 P[29044] [MainThread 39532] Error: no proxy address identified.
Check if Eikon Desktop or Eikon API Proxy is running.
2022-10-25 11:23:50,836 P[29044] [MainThread 39532] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")
2022-10-25 11:23:50,836 P[29044] [MainThread 39532] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")
2022-10-25 11:23:50,836 P[29044] [MainThread 39532] Port number was not identified, cannot send any request0 -
My concern is about the following error:
TypeError("send() got an unexpected keyword argument 'timeout'")
According to the previous discussions, it relates to the incompatible version of Eikon Data API and httpx.
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so it looks like if I upgrade my eikon api (from pypi) - the httpx gets upgraded to 0.23.0
Also another funny thing is- if I install the latest eikon api i.e. 1.1.16 from pypi and if I issue a
print(ek.__version__)
it shows 1.1.13
Please advise
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On my machine, it shows 1.1.16.
You may need to check the site packages and user site packages to make sure that eikon 1.1.16 was installed in the right location.
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Thanks a lot!! that worked. It was indeed a old package sitting in the site-package folder
0
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