Unable to download data using eikon api
Hi,
when I try to connect to eikon via the api to run a `get_timeseries()`
I get the below error.. I have my eikon up and running and the app_key enabled, so not sure what's causing this issue.
=========================================================
2022-10-25 10:41:02,524 P[23332] [MainThread 6760] Send GET request to http://127.0.0.1:9060/api/status to detect API Proxy...
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Request to http://127.0.0.1:9060/api/status
headers = {'x-tr-applicationid': '2580e18557624af8a1ab810fc5012449982e0407'}
params = None
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] HTTP request failed: TypeError("send() got an unexpected keyword argument 'timeout'")
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Error on checking proxy url http://127.0.0.1:9060/api/status : TypeError("send() got an unexpected keyword argument 'timeout'")
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Warning: file .portInUse was not found. Try to fallback to default port number.
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Try defaulting to port 9000...
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Send GET request to http://127.0.0.1:9000/api/status to detect API Proxy...
2022-10-25 10:41:02,525 P[23332] [MainThread 6760] Request to http://127.0.0.1:9000/api/status
headers = {'x-tr-applicationid': '2580e18557624af8a1ab810fc5012449982e0407'}
params = None
Find more posts tagged with
eikon==1.1.2
httpx==0.23.0
Please try to update the eikon library to the latest version.
Went through the steps in here: https://developers.refinitiv.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv
This is what I see on my SxS.... log file
However, in my python console, the log I see is:-
So wonder why it's not targetting the 9060 port
2022-10-25 11:23:50,835 P[29044] [MainThread 39532] Error: no proxy address identified.
Check if Eikon Desktop or Eikon API Proxy is running.
2022-10-25 11:23:50,836 P[29044] [MainThread 39532] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")
2022-10-25 11:23:50,836 P[29044] [MainThread 39532] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")
2022-10-25 11:23:50,836 P[29044] [MainThread 39532] Port number was not identified, cannot send any request
My concern is about the following error:
TypeError("send() got an unexpected keyword argument 'timeout'") According to the previous discussions, it relates to the incompatible version of Eikon Data API and httpx.
so it looks like if I upgrade my eikon api (from pypi) - the httpx gets upgraded to 0.23.0
Also another funny thing is- if I install the latest eikon api i.e. 1.1.16 from pypi and if I issue a
print(ek.__version__)
it shows 1.1.13
Please advise
On my machine, it shows 1.1.16.
You may need to check the site packages and user site packages to make sure that eikon 1.1.16 was installed in the right location.
Thanks a lot!! that worked. It was indeed a old package sitting in the site-package folder
Sorry about the issue that you are facing.
Please check the version of Eikon and httpx that you are using.
For more information, please refer to the following questions:
I hope that this information is of help
@sumit
Sorry about the issue that you are facing.
Please check the version of Eikon and httpx that you are using.
For more information, please refer to the following questions:
I hope that this information is of help