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Error: no proxy address identified, and Error on handshake

I was trying to connect with eikon through my python 3.7.

The input was

import eikon as ek

ek.set_app_key('exxxxxxxxxxxxxxxxxxxxxxxxxxxefdb')

What i received is

2021-10-15 16:18:15,212 P[28524] [MainThread 35408] Error: no proxy address identified.

Check if Eikon Desktop or Eikon API Proxy is running.

2021-10-15 16:18:15,276 P[28524] [MainThread 35408] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")

2021-10-15 16:18:15,288 P[28524] [MainThread 35408] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")

2021-10-15 16:18:15,296 P[28524] [MainThread 35408] Port number was not identified, cannot send any request


Can anyone help me with this problem?

eikonhandshake
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Hi @liyutian

try downgrading Eikon and httpx

pip install Eikon==1.1.6

pip install httpx==0.14.2

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Hello @liyutian

Additonally, you may check this Eikon Data API(Python) Troubleshooting article.

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Hi @liyutian,

try this:

1. Go to "Choose Connection" in your apps1645301957914.png



2. Change "Automatic Connection Mode" to "Force Connection via the Internet". 1645302034992.png


3. Try connecting to Eikon API with your key again.


1645301957914.png (21.1 KiB)
1645302034992.png (61.8 KiB)
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