Invalid Token Value error

Hello,

I'm trying to access Datastream through Python using DatastreamPy and I'm getting the following error:

Exception: Invalid Token Value

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#product

Sorry about the issue that you are facing.

I got the same error when using an invalid credential.

get_data : Exception Occured
(<class 'Exception'>, Exception('Invalid Token Value'), <traceback object at 0x000001A671F3C088>)
None

You can use this website to test your credential.

If the credential is valid, you will see the following response.

Otherwise, please contact your Refinitiv account team or sales team directly to check your Datastream credential.