EMA: RICs do not receive updates as expected.

I am using Refinitiv EMA in java to subscribe to market data from multiple services(IDN_RDF and BBG,OYAKBANK(a new channel our bank created to combine both)) .

However , I am experiencing an issue where some RICs do not receive updates as expected.

For OYAKBANK rics, onRefreshMsg() never triggers after subscription.onUpdateMsg() does not receive updates for certain RICs.

Other channel successfully triggered.

List<String> rics= Arrays.asList("USDTRY1M","EURTRY1Y","EURTRY3M");for(String ric:rics){    //IDN_RDF    ReqMsg reqMsg= EmaFactory.createReqMsg().serviceName("OYAKBANK").name(ric)                    .interestAfterRefresh(true).initialImage(true);    consumer.registerClient(reqMsg, client);    System.out.println("Subscribed to ric:" +ric  );}