Excel sheet with macros crashes

avinash.sonde
edited April 1 in Eikon COM

Hello Team,

An excel sheet crashes upon retrieving data from Workspace add-in. It can be replicated inhouse. We checked with excel experts (GBC team) and they informed that it has macros and so needs to be raised to Developers to check further. Could you please advise? The file has .xlsm extension, so its not even allowing me to attach here. If you can ping me on Teams I can provide the file. Thanks.

Answers

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @avinash.sonde

    Thank you for reaching out to us.

    I can open the file properly and didn't see any crashes. Moreover, I couldn't find any macros in the excel file.

    I found just one function in the file.

    Public Function lininterp(x As Variant, x1 As Variant, x2 As Variant, y1 As Variant, y2 As Variant) As Variant
    

    Please recheck it.

  • Stephan88
    Stephan88 Newcomer

    Hi all,
    We are facing the same problem as avinash.sonde when using our excel spread sheet. As soon as we are trying to log in to Refinitiv Workspace the excel crashes. As the file also has .xlsm extension, its not allowed to attach here. Could you please advise. Feel free to reach out via teams.

    BR, Stephan

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @Stephan88

    For questions regarding the Workspace Excel, please contact the helpdesk support team directly via MyAccount.