Facing issue in Refinitiv Futures API

Hi Team,

We use user 9039365 to generate the token through the API endpoint - https://selectapi.datascope.refinitiv.com/RestApi/v1/Authentication/RequestToken
API Response - Token generated successfully.
We use the token in the API Endpoint for Data Retrieval - https://selectapi.datascope.refinitiv.com/RestApi/v1/Search/FuturesAndOptionsSearch
API Response - Data fetched successfully.

When I am trying the same process with user - 9032158
We use user 9032158 to generate the token through the API endpoint - https://selectapi.datascope.refinitiv.com/RestApi/v1/Authentication/RequestToken
API Response - Token generated successfully.
We use the token in the API Endpoint for Data Retrieval - https://selectapi.datascope.refinitiv.com/RestApi/v1/Search/FuturesAndOptionsSearch
Request Type : POST
Request Body :

{ "SearchRequest": { "FileCodes": null, "CurrencyCodes": null, "ExchangeCodes": null, "PutCall": "Call", "StrikePrice": { "@odata .type": "#DataScope.Select.Api.Search.NumericValueComparison", "ComparisonOperator": "Equals", "Value": "640" }, "ExpirationDate": { "@odata .type": "#DataScope.Select.Api.Search.DateValueComparison", "ComparisonOperator": "Equals", "Value": "2025-08-15T00:00:00.000Z" }, "PreferredIdentifierType": "Ric", "UnderlyingRic": "PHNX.L" }}

API Response - Data not fetched successfully.
Status Code - 400 Bad Request
Response Body - { "error": { "message": "Validation Error:\r\n\r\nThe Identifier Type CSP is not supported; supported values are: RIC, ISN, PID, PIDQ, RRT, UNR, OCC, SYM" }}

Could you please look into the issue and fix this. Also, if it is rights issue. Then please provide the same rights to user - 9032158 that we have for successful user - 9039365.

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Accepted answers

Jirapongse

Sorry. I can't access other accounts.

The DSS Web is available at https://select.datascope.refinitiv.com/.

Otherwise, you can use the HTTP GET method with this endpoint (https://selectapi.datascope.refinitiv.com/RestApi/v1//Users/UserPreferences) and the token from 9039365 to get all preferences.

All comments

Jirapongse

@rahul_tanwar

Thank you for reaching out to us.

I checked and found that it relates to the User Preferences Settings on the DSS Web UI.

I assume that the 9032158 uses the CUSIP as a preferred identifier type in the preferences settings.

You can set the identifier type in the request message.

{

    "SearchRequest": {

        "FileCodes": null,

        "CurrencyCodes": null,

        "ExchangeCodes": null,

        "PutCall": "Call",

        "StrikePrice": {

            "@odata.type": "#DataScope.Select.Api.Search.NumericValueComparison",

            "ComparisonOperator": "Equals",

            "Value": "640"

        },

        "ExpirationDate": {

            "@odata.type": "#DataScope.Select.Api.Search.DateValueComparison",

            "ComparisonOperator": "Equals",

            "Value": "2025-08-15T00:00:00.000Z"

        },

        "PreferredIdentifierType": "Ric",
        "IdentifierType":"Ric",

        "UnderlyingRic": "PHNX.L"

    }

}

rahul_tanwar

Could you please help me to check what is the Preferred Identifier Type for User - 9039365 .

If this is the only segregator for API contract type.

Jirapongse

Sorry. I can't access other accounts.

The DSS Web is available at https://select.datascope.refinitiv.com/.

Otherwise, you can use the HTTP GET method with this endpoint (https://selectapi.datascope.refinitiv.com/RestApi/v1//Users/UserPreferences) and the token from 9039365 to get all preferences.

rahul_tanwar

https://community.developers.refinitiv.com/discussion/comment/126766#Comment_126766

Thanks for the details.

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