Different results for same code

tim_hannon
tim_hannon Newcomer
edited July 31 in Refinitiv Data Platform Libraries

Hi team,

df = ld.get_data('CK25^2', fields = [f'TR.SETTLEMENTPRICE(SDate={"2025-1-3"})'] )

image.png

also, if i run it again

it returns correct results

image.png

any solutions for this?

Many thanks!

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Answers

  • Gurpreet
    Gurpreet admin

    Hello @tim_hannon

    I tried your query couple of times and got the same correct response every time.

    For you, is this happening repeatedly? Maybe the request is timing out due to high network activity. You can enable the debug logs and capture the response, next time this happens. This will help narrow down the cause of this issue.

  • tim_hannon
    tim_hannon Newcomer
    edited July 31

    Hi Gurpreet,

    see attached example, if i request

    from ultis.corn_spreads import get_corn_rics, calculate_spreadsfor date in ["2025-01-02","2025-01-03","2025-01-06","2025-01-07","2025-01-08","2025-01-09", "2025-01-10"]:    rics = get_corn_rics(date, num_months=5)    df = ld.get_data(rics, fields = [f'TR.SETTLEMENTPRICE(SDate={date})'] )    print(df)

    it clearly shows the NA comes from [sessions.platform.kev-session.0] - [INFO] - [35960 - MainThread] - [_get_adc_data] - [get_adc_data] no seesion created for the first request?

    It does not say timing out, just this

    [2025-08-01T09:21:48.586659+10:00] - [sessions.platform.kev-session.0] - [INFO] - [35960 - MainThread] - [_get_adc_data] - [get_adc_data] - Requesting ['TR.SETTLEMENTPRICE(SDATE=2025-01-03)'] for ['CH25^2', 'CK25^2', 'CN25^2', 'CU25', 'CZ25'] was skipped

    Could you elaborate the reason and how can i mitigate this? Many thanks

    you can test with these code:

    ['CH25^2', 'CK25^2', 'CN25^2', 'CU25', 'CZ25']

    And it happens very often when I request more dates…. not only once.

    image.png
  • Gurpreet
    Gurpreet admin

    @tim_hannon

    I see that you are using the platform session. I tried the same code with platform session and was able to get results for all the dates.

    You didn't attach the complete logs. Can't make anything from your screenshot. Is this Data Platform ID also used in another application/session. Is there a chance that the data limits are being exceeded?

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