Hi team,
df = ld.get_data('CK25^2', fields = [f'TR.SETTLEMENTPRICE(SDate={"2025-1-3"})'] )
also, if i run it again
it returns correct results
any solutions for this?
Many thanks!
Hello @tim_hannon
I tried your query couple of times and got the same correct response every time.
For you, is this happening repeatedly? Maybe the request is timing out due to high network activity. You can enable the debug logs and capture the response, next time this happens. This will help narrow down the cause of this issue.
Hi Gurpreet,
see attached example, if i request
from ultis.corn_spreads import get_corn_rics, calculate_spreadsfor date in ["2025-01-02","2025-01-03","2025-01-06","2025-01-07","2025-01-08","2025-01-09", "2025-01-10"]: rics = get_corn_rics(date, num_months=5) df = ld.get_data(rics, fields = [f'TR.SETTLEMENTPRICE(SDate={date})'] ) print(df)
it clearly shows the NA comes from [sessions.platform.kev-session.0] - [INFO] - [35960 - MainThread] - [_get_adc_data] - [get_adc_data] no seesion created for the first request?
It does not say timing out, just this
[2025-08-01T09:21:48.586659+10:00] - [sessions.platform.kev-session.0] - [INFO] - [35960 - MainThread] - [_get_adc_data] - [get_adc_data] - Requesting ['TR.SETTLEMENTPRICE(SDATE=2025-01-03)'] for ['CH25^2', 'CK25^2', 'CN25^2', 'CU25', 'CZ25'] was skipped
Could you elaborate the reason and how can i mitigate this? Many thanks
you can test with these code:
['CH25^2', 'CK25^2', 'CN25^2', 'CU25', 'CZ25']
And it happens very often when I request more dates…. not only once.
@tim_hannon
I see that you are using the platform session. I tried the same code with platform session and was able to get results for all the dates.
You didn't attach the complete logs. Can't make anything from your screenshot. Is this Data Platform ID also used in another application/session. Is there a chance that the data limits are being exceeded?