Could you please check from your end why error 404 is generated?

RTO - RTDS
takeExclusiveSignOnControl parameter has been included into connection parameters, and when the server log is started it is shown that added parameter is taken into account and that is correctly set to true:
09 Sep 2025 11:03:26,409 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar ClientSecret=***************
09 Sep 2025 11:03:26,409 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar TokenURLV1=https://api.refinitiv.com/auth/oauth2/v1/token
09 Sep 2025 11:03:26,409 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar ServiceDiscoveryURL=https://api.refinitiv.com/streaming/pricing/v1
09 Sep 2025 11:03:26,410 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar TokenURLV2=
09 Sep 2025 11:03:26,410 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar TakeExclusiveSignOnControl=true
09 Sep 2025 11:03:26,410 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar Username=GE-A-00811626-3-8202
09 Sep 2025 11:03:26,410 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar Password=***************
09 Sep 2025 11:03:26,410 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar ClientID=dcea8bfffcd2450bbf1b2e861fcaed681eb5fb91
09 Sep 2025 11:03:26,410 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar KeyStorePath=/asp_APPL/AMXCBPDE/server/certs/aws/ref_keystore.jks
09 Sep 2025 11:03:26,410 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar KeyStorePassword=***************
09 Sep 2025 11:03:26,410 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar Service=ELEKTRON_DD
09 Sep 2025 11:03:26,410 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar ProxyHost=proxy-na.avantgard.corp
09 Sep 2025 11:03:26,411 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar ProxyPort=8080
From the current log with included TakeExclusiveSignOnControl attribute, we can see that we got a valid access token in HTTP response:
The next HTTP response was received
HTTP/1.1 200 OK
Date: Tue, 09 Sep 2025 14:29:04 GMT
Content-Type: application/json
Connection: keep-alive
X-Amzn-Trace-Id: Root=1-68c039af-7fe51f5b30a351260170aa40
X-Served-By: region=us-east-1; cid=7ea4577517d546ff9220d5f97a725e14
X-Tr-Requestid: 6d657056-3275-417d-9bbd-dd533671e44a
Content string:
{ "access_token":"eyJhbGciOiJSUzI1NiIsImtpZCI6ImRMdFd2Q0tCSC1NclVyWm9YMXFod2pZQ2t1eDV0V2ZSS2o4ME9vcjdUY28iLCJ0eXAiOiJhdCtqd3QifQ.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.cU88x7YT0hpLxXLJi0fqpE54LKi7Aui02cQKbGJoNo_u5M3Fr_55bAQn5YaDYn-9j6REKk3koAjib6ACdqZMiJJpYz78ISDR6DDfngd3i_4GgGwMPDAczXICihX8sYQdHz6mpTYsuJrITbdhWGWUwOXndUZNFaPVhW4XN4mmW0XjbjoY1xh9ZrQIplctB1DsoWLWLR9HQmfJCQQzAHN-Ad-KxK0DQM0z5tQsUHkV4hzp4LYUVn_sBHhXaCaFVW0zgc2UIjFrpu4XUNZN8dR5nX-1BpzeaFCnTNXtn1oz6xn7RziIG_0pDVo3QlWZPamcIVreiZ6F3loDd1RhvpLl9w", "refresh_token":"d0b87d02-f13f-4d97-9d49-71bae9ec5e6b", "expires_in":"600" , "scope":"trapi.streaming.pricing.read", "token_type":"Bearer" }
Right after that, we can see a new HTTP request sent to following endpoint:
https://api.refinitiv.com/streaming/pricing/v1?dataformat=rwf&transport=tcp
And as HTTP reponse, instead of Service Discovery JSON payload, we got 404.
HTTP/1.1 404 Not Found
Date: Tue, 09 Sep 2025 15:07:13 GMT
Content-Type: text/plain
Content-Length: 18
Connection: keep-alive
Access-Control-Allow-Headers: authorization,content-type,x-tr-correlationid
Access-Control-Allow-Origin: *
X-Amzn-Trace-Id: Root=1-68c042a1-53b867f827af08974a960f7b
X-Content-Type-Options: nosniff
X-Served-By: region=us-east-1; cid=ad4a7a621ae84425a23846b4ae13a123
X-Tr-Requestid: fd4f8db5-8f5f-42a5-b21a-d1fe82bb0634
Content string:
404 page not found
Attaching the log as well.
Answers
-
Thank you for reaching out to us.
The ServiceDiscoveryURL is incorrect.
09 Sep 2025 11:03:26,409 INFO [ConfigTemplStaticConfigProcessor] ConfigTemplStaticConfigProcessor: Configuration [JRefinitivAWSAgent]: load parametar ServiceDiscoveryURL=
https://api.refinitiv.com/streaming/pricing/v1
The correct URL is https://api.refinitiv.com/streaming/pricing/v1/, with a trailing slash at the end.
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