support

Discussion List

• Inquiry about Java 21 Support for the Java EMA API

  Answered Accepted ✓ 91 views 2 comments 0 points Most recent by Unknown June 2024EMA
• When will RFA or EMA support RHEL9.X?

  Answered Accepted ✓ 555 views 12 comments 0 points Most recent by psmith March 2024EMA
• Continuously getting backend error and internal server error.

  Answered Accepted ✓ 216 views 7 comments 0 points Most recent by vishnu01 November 2023Eikon Data APIs
• Analyst estimates on semiannual basis.

  Answered Accepted ✓ 183 views 5 comments 0 points Most recent by Jirapongse November 2023Eikon Data APIs
• Fetching Revenue, net income and Eps data.

  Answered Accepted ✓ 648 views 5 comments 0 points Most recent by vishnu01 November 2023Eikon Data APIs
• Merge and Acquisition

  Answered Accepted ✓ 410 views 11 comments 0 points Most recent by Jirapongse October 2023Eikon Data APIs
• Refinitiv Eikon

  Answered Accepted ✓ 448 views 5 comments 0 points Most recent by vishnu01 September 2023Eikon Data APIs
• Regarding the data fetching

  Answered Accepted ✓ 71 views 1 comment 0 points Most recent by raksina.samasiri September 2023Eikon Data APIs
• Eikon Support Plan for Windows Server 2019

  Answered Accepted ✓ 234 views 1 comment 0 points Most recent by raksina.samasiri August 2022Eikon Data APIs
• How to resolve : RFA.NET "RDMFieldDictionary.GetFidDef( Int16 ) --Fid: -1 not found (invalid val...

  Answered Accepted ✓ 333 views 8 comments 0 points Most recent by Jirapongse August 2022Refinitiv Data Platform
• Windows error reporting : RFA applications AppCrash error.

  Answered Accepted ✓ 928 views 1 comment 0 points Most recent by umer.nalla June 2022RFA
• System.AccessViolationException in RFA8 NET110x64 dll : rfa fieldentry , rfa databuffer

  Answered Accepted ✓ 318 views 1 comment 0 points Most recent by Jirapongse June 2022RFA
• Websocket API and Java

  Answered Accepted ✓ 526 views 8 comments 0 points Most recent by umer.nalla April 2022WebSocket API
• How should I get support for the ThomsonReuters.Desktop.SDK.DataAccess API not responding

  Answered Accepted ✓ 232 views 2 comments 0 points Most recent by gordon.konheiser November 2020Eikon Data APIs
• API HTTPError:

  Answered Accepted ✓ 249 views 1 comment 0 points Most recent by umer.nalla October 2020Eikon Data APIs
• Empty Data packet received from reuters

  Answered Accepted ✓ 401 views 8 comments 0 points Most recent by tss July 2020Elektron
• Issue tracking by looking at logs

  Answered Accepted ✓ 643 views 9 comments 0 points Most recent by umer.nalla April 2020WebSocket API
• RDC Support query for CITIC Bank

  Answered Accepted ✓ 701 views 2 comments 0 points Most recent by pimchaya.wongrukun01 February 2019RFA
• SCF C++ support for RHEL 7.x?

  Answered Accepted ✓ 292 views 1 comment 0 points Most recent by warat.boonyanit January 2019Elektron
• Does EMA support the 32bit platform?

  Answered Accepted ✓ 514 views 2 comments 0 points Most recent by jan.skalicky February 2018EMA
• RFA .NET 8.0 support for 32-bit applications

  Answered Accepted ✓ 604 views 2 comments 0 points Most recent by sabri demirel November 2017RFA
• Does record matching support website?

  Answered Accepted ✓ 405 views 2 comments 0 points Most recent by gilad.zafran June 2016Open PermID