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Client would like to know if they can use Non Fixed IP connection for testing on contributions via API?
Client is contributing via RCC API using websocket, and facing intermittent issues where some requests are sent with ack received, but RICs are not updated. They sent the following message with value null to CLEAR the value 5.Message was received and acknowledged, but value not cleared. [SENT]: 20240512…
Hi, We are contributing around 20k update messages every 30s to the websocket contribution endpoint (contrib-ws1-amers1.platform.refinitiv.com), however we are seeing the ACKs coming in very delayed, up to a point where it is not possible for us to utilize them for correct failover/retry logic as suggested here…
Hi, We are trying to implement an integration using the websockets API to contribute our data to Refinitiv. We have not been successful in identifying in your documentation all the scenarios in which a failover should occur between A (contrib-ws1-amers1.platform.refinitiv.com) and B…
We submit events via Refinitiv Real-Time SDK v3.7.1.0 directly to the Refinitiv endpoints (EMA, TunnelStreamRequest, OmmConsumerClient). In most cases we submit events and get Ok ACK similar to this (according to xml trace output) <!-- Outgoing Reactor message --> <!-- java.nio.channels.SocketChannel[connected…
Hi, Today we came across the message CLOSED Suspect UsageError Here is the full log Nov 17 05:05:12 INFO SGT INFO [2.15.24] [MainActor-akka.actor.default-dispatcher-3] [com.refinitiv.ema.access.OmmConsumerImpl] [akka://MainActor/user/AccumulateActor-ccd9f694-46eb-4730-9ab4-b07c5f16cc66/TrccPublishActor] - loggerMsg…
I'm using RCC via Websocket API to post Equity Indices data to Refinitiv, using python. I'm able to connect to UAT correctly and it seems that the data went through SENT: { "Ack":true, "ID":1, "Key":{ "Name":".FCIWD800USDP", "Service":"DDS_TRCE" }, "Message":{ "Fields":{ "ASK":2284.0247, "DSPLY_NAME":"Hello RCC",…
Hi ! I would like to use the Websocket API via Python to contribute data to Refinitiv. I'm on Windows and I have a Workspace licence. My account manager told me that I'm autorized to contribute to the UAT/dev environement. I'm using websocket_authentication_argp.py from the tutorial/download page regarding the Websocket…
I’ve changed it to: <Channel> <Name value="Channel_1"/> <ChannelType value="ChannelType::RSSL_ENCRYPTED"/> <Host value="contrib1-emea1.platform.refinitiv.com"/> <Port value="443"/> <EncryptedProtocolType value="EncryptedProtocolType::RSSL_SOCKET"/> </Channel> </ChannelList> And still get the original error (I tried 5…
Hi, I am getting the error : streamId="5" domain="MarketPrice Domain" ackId="1" nackCode="DeniedBySource" text="Encoded data length exceeds RWF length Fid Id [3] [Failed to apply update. Cache build failed]" while trying to contribute a text : title = Bande de Fluctuation du Dirham - Date de valeur : 04/05/2023 FieldList…
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