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Python Kernel not connecting on MacBook with Ventura 13.0.1

I am unable to initialise Python kernel in CodeBook on my Mac with Ventura OS. However, when I use my old MacBook with Catalina OS, then Python kernel using Codebook works. Any advice as to why this is the case? Many thanks.

eikon-data-api#producteikon-com-apipython apimac-os
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Hello @eikon.student01

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

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AHS

@eikon.student01

Hi,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.

Thanks,

AHS

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Hello @eikon.student01

Sorry to hear that you are facing the issue. I highly recommend you contact the Eikon Support team to verify this Eikon/Workspace Codebook app issue. You can contact the team directly via the https://my.refinitiv.com/content/mytr/en/helpandsupport.html page.

contact-eikon-support.png

In the meantime, you can access the Codebook app (and your notebook files) via the Eikon/Workspace web access on the browser. Please find more detail on this Using CodeBook app on the Web Browser article.


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