If you don't work on eikon over the weekend,
There is a problem with eikon disconnection or shutting down.
I wonder what it is about and how it can be prevented.
1
●0 ●0 ●2
Automatic shutdown or connection problems
58.4k
●161 ●45 ●65
Thanks for reaching out to us.
It could relate to sleep mode on a Windows machine, as mentioned in this discussion.
When a machine enters sleep mode, the network may be disconnected.
Otherwise, you can contact the Eikon support team directly via MyRefintiv to verify Eikon's settings.
