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Vanburn Gomes avatar image
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Access denied while access token REST API

While generating token using rest API (https://api.refinitiv.com/auth/oauth2/v1/token) I am getting response as

{

"error": "access_denied",

"error_description": "Invalid username or password."

}

Please find the screenshotscreenshot-2023-01-24-130822.png

rdp-api#productpostmanapi-token
screenshot-2023-01-24-130822.png (67.7 KiB)
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wasin.w avatar image   wasin.w
Hello @Vanburn Gomes

Please be informed that the question has been moved to the RDP forum.

raksina.samasiri avatar image   raksina.samasiri
Hi @Vanburn Gomes ,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text on the left side of the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

Jirapongse avatar image   Jirapongse

@Vanburn Gomes

Hi,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.

Thanks,

AHS

1 Answer

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Jirapongse avatar image
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@Vanburn Gomes

Thanks for reaching out to us.

The error message is quite obvious that your credential is incorrect.

You can contact your Refinitiv account team or sales team, or submit a support ticket directly to the RDP support team via MyRefinitiv to verify your account.

If your credential is correct, you will get an access token, shown below.

1674554626312.png


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