Hi - Im trying to understand the root cause of a series of Java EMA TREP subscriptions which failed when the US market opened on 26/4/23. The subscription failures generated client side status:
statusMsg=Request timeout
and at the same time ADH log error:
<rmds.1.adh.1.sourceThread.serviceGenerator.bpod_route.route.BPOD: Info: Wed Apr 26 14:36:24 2023> Request to source application for item HMST.US MARKET_PRICE with request ID 231975 has timed out. Item has been deleted <END>
Can you help please? There were no other messages in the ADH log.
Ive checked in adh3_5/Refinitiv_Real_Time_Distribution_System_ADH_Install_352.pdf - no luck.
Symbols affected were :
ASX.US BHC.US CRM.US DHR.US EOG.US GPRO.US HGV.US HMST.US IRM.US OHI.US ONB.US PDD.US PHM.US PINS.US RNR.US TCMD.US TEAM.US TMHC.US TTC.US XLI.US XLP.US XTL.US