...et example I am using Reginitiv's sample perl scripts to retrieve RICs. It's working fine when retrieving the default IDN_RDF feed from one ADS server, but it is not clear from the perl samples how to: 1. Specify an alternative ADS server during initial configuration, so that if the first ADS fails, the data will be…
Hello, https://github.com/Refinitiv/websocket-api/blob/master/Applications/Examples/java/MarketPricePosting.java We have made use of the above example to update data for symbols in WebSocket API. Please note that the above example does not explain/demonstrate the steps to update data for multiple symbols and we have been…
Below is the error message we received while doing API authorization: 401 {"error":"invalid_client" ,"error_description":"Invalid client or client credentials." } We tried Auth v1 and v2 but didnt work, please help and let us know which endpoint/URL should we use. Thank you!
Hello, I would like to ask you for advice on error message that my client received: “JSON RSSL Conversion Error. RSSL error code : -21”. Client is using below example: https://github.com/Refinitiv/websocket-api/blob/master/Applications/Examples/CSharp/MarketPriceExample/MarketPriceExample.cs Basically he is making batch…
Hello LSEG Team, We using on-prem TREP and Websocket infrastructure currently to get BID/ASK and VALUE_DATE fields of some FX RICs via our .net application. We are getting all related data continuosly without any problem. However we want to demise our TREP infrastructure. We have some users use this infrastructure as well.…
We've been experiencing an intermittent error while checking chain rics in a nightly process. For example: Process Status Message ID 64632001, 0#BOW+: NotEntitled, Access Denied: User req to IDN for Unsubscribed Exch e.g. - MON This particular instance we had the same ric with the same error at the same moment across both…
Can you please help with protocol for fail over for RTO WebSocket API.
I am running the following example code: https://github.com/Refinitiv/websocket-api/blob/master/Applications/Examples/RTO/python/market_price_rto_service_discovery.py as follows: ``` python3 market_price_rto_service_discovery.py --user "" --password "" --clientid "" The output is: ``` Sending authentication request with…
Does RTO and Tickhistory..both products have the ability to work entirely cloud-to-cloud via API (i.e. feed the data into client system without a desktop app).. Can you please help with this question?
I’m implementing batch requests using the WebSocket API and have a question about the status response. The response text includes something like: Processed 3 total items from Batch Request. 3 Ok. I understand that in this case, three streams would be created. However, if I intentionally include an invalid RIC in the batch,…
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