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We have Live Case in WorldCheck API in Resolve API and in Screening give me non-filter data

ResolveCases.PNGWe have Two Issues :

1. Resolve API "SEQ-case-investigate-resolve-results: Resolve results." :
when i sent batch of Results IDS as attached file, it gives me the following error:

{

"error": "RESOLVE_RESULTS_FAILED", "cause": "Resolution of results request has failed, please check that all required fields are supplied and valid."

}


2.Screeing Request :

get NonFilter Data With Secondary Fields on Production Account

world-check#productworld-check-oneworldcheck-one-api
resolvecases.png (217.2 KiB)
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Hi @erahman and @raksina.samasiri,

The client was facing issues with resolution of cases as they were using incorrect statusId, riskId and reasonId combination. Once they retried the request with the correct combination using endpoint - "SEQ-pre-group-resolution-toolkit: Get the resolution toolkit for a group", they were able to get a successful response. Thank you.

Regards,

Ssneha Balasubramanian.

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Hi @erahman,


Can you send me the full request body and also elaborate on #2. Thank you.


Regards,

Ssneha Balasubramanian.

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Kindy check your email cause i can't upload file

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