ResolveCases.PNGWe have Two Issues :
1. Resolve API "SEQ-case-investigate-resolve-results: Resolve results." :
when i sent batch of Results IDS as attached file, it gives me the following error:
{
"error": "RESOLVE_RESULTS_FAILED", "cause": "Resolution of results request has failed, please check that all required fields are supplied and valid."
}
2.Screeing Request :
get NonFilter Data With Secondary Fields on Production Account
Hi @erahman and @raksina.samasiri,
The client was facing issues with resolution of cases as they were using incorrect statusId, riskId and reasonId combination. Once they retried the request with the correct combination using endpoint - "SEQ-pre-group-resolution-toolkit: Get the resolution toolkit for a group", they were able to get a successful response. Thank you.
Regards,
Ssneha Balasubramanian.
Hi @erahman,
Can you send me the full request body and also elaborate on #2. Thank you.
Regards,
Ssneha Balasubramanian.
