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ccarle avatar image
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Case Manager function - "Oops something has gone wrong while loading this app"

Consistently I receive this message when attempting to use the case manager function since the redesign/update a few days ago - across multiple browsers. The "reload" option produces the same error. Can it be fixed?

#producterror
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wasin.w avatar image   wasin.w

Hi @ccarle

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS


raksina.samasiri avatar image   raksina.samasiri

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

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judith.pillado.lseg avatar image
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Hi @ccarle - thanks for bringing this to our attention. Have you submitted a ticket to Product and Content Support? If not, I would highly recommend doing so, as product support could help you with your technical difficulties regarding your account. Kindly let me know if you have any further questions.

Blessings,

Judith

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