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Access Denied: User req to IDN for Exch - No Market Data for IOBE Segment.

Hello,

We are using RFA 8.1 C++ api to consume Level2 market data for MBP domain.


We have disabled DACS checks.

We are trying to subscribe to RIC - HSBKq.L but we are not receiving any market data.


and we receive this in the logs from Refinitiv :


hEDD -

Status :

DataState : Suspect

StreamState : Closed

StatusCode : NotAuthorized

StatusText : Access Denied: User req to IDN for Exch e.g. - LSE3I

#technologyrfa#productrfa-api
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@mktdata

Thanks for reaching out to us.

According to the error, the user is not allowed to access this item. As I know, this kind of error is from DACS. Therefore, ADS may be still DACS-enabled. Please contact the server team to verify the ADS configurations.

I hope that this information is of help.


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