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mktdata avatar image
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Access Denied: User req to IDN for Exch - No Market Data for IOBE Segment.

Hello,

We are using RFA 8.1 C++ api to consume Level2 market data for MBP domain.


We have disabled DACS checks.

We are trying to subscribe to RIC - HSBKq.L but we are not receiving any market data.


and we receive this in the logs from Refinitiv :


hEDD -

Status :

DataState : Suspect

StreamState : Closed

StatusCode : NotAuthorized

StatusText : Access Denied: User req to IDN for Exch e.g. - LSE3I

#technologyrfa#productrfa-api
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aramyan.h avatar image   aramyan.h

Hi @mktdata ,

Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

raksina.samasiri avatar image   raksina.samasiri

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

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Jirapongse avatar image
79.2k ●251 ●52 ●74

@mktdata

Thanks for reaching out to us.

According to the error, the user is not allowed to access this item. As I know, this kind of error is from DACS. Therefore, ADS may be still DACS-enabled. Please contact the server team to verify the ADS configurations.

I hope that this information is of help.


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