Hello,
My coworkers and I are facing an issue when we try to execute the StreamingPrices function on a Python local environment.
Here is a typical example of what I am trying to run:
import eikon as ek
import pandas as pd
ek.set_app_key('my_api_key')
def get_eikon_data(contract, fields):
streaming_prices = ek.StreamingPrices(
instruments=[contract],
fields=fields)
streaming_prices.open()
df = streaming_prices.get_snapshot().rename(columns={"Instrument": "Contract",
"CF_TIME": "Timestamp",
"ACVOL_1": "Volume"})
return df
get_eikon_data('CLc1', ["ASK", "BID", "ACVOL_1", "CF_TIME"])
Now, here is the output we get: “Receive status message for unknown subscription id 2”
When running the logs, we get more details as followed:
2023-07-17 15:51:55,525 P[22328] [MainThread 20192] StreamingPrices : open streaming on ['CLc1']
2023-07-17 15:51:55,526 P[22328] [MainThread 20192] Open asynchronously StreamingSinglePrice 1 to CLc1
2023-07-17 15:51:55,526 P[22328] [MainThread 20192] Open asynchronously ItemStream 1 to CLc1
2023-07-17 15:51:55,526 P[22328] [MainThread 20192] Create StreamConnection...
2023-07-17 15:51:55,527 P[22328] [MainThread 20192] Register streaming session 1
2023-07-17 15:51:55,527 P[22328] [WebSocket 0 23228] Streaming session 1 waits for start event
2023-07-17 15:51:55,527 P[22328] [MainThread 20192] Streaming is started
2023-07-17 15:51:55,731 P[22328] [MainThread 20192] WAIT FOR LOGIN EVENT
2023-07-17 15:51:55,731 P[22328] [WebSocket 0 23228] Streaming session 1 received start event, then open websocket.
2023-07-17 15:51:55,732 P[22328] [WebSocket 0 23228] Websocket connection open with headers ['User-Agent: Python', 'x-tr-applicationid: 13cb6c0016ba4c24a1595ec5c879e49756ed2c9f'] and cookie None
2023-07-17 15:51:55,734 P[22328] [WebSocket 0 23228] WebSocket for streaming session 1 was opened to server: ws://127.0.0.1:9060/api/v1/data/streaming/pricing/WebSocket
2023-07-17 15:51:55,735 P[22328] [WebSocket 0 23228] Send request: {'ID': 2, 'Domain': 'Login', 'Key': {'Name': 'john doe', 'Elements': {'AppKey': 'my_api_key', 'ApplicationId': '256', 'Position': '10.91.12.212/GVA-D191095'}}}
2023-07-17 15:51:55,789 P[22328] [WebSocket 0 23228] Receive message from Web Socket
2023-07-17 15:51:55,789 P[22328] [WebSocket 0 23228] Receive message for login 2: {'ID': 2, 'State': {'Code': 'ConnectionError', 'Data': 'Suspect', 'Stream': 'Closed', 'Text': 'Cannot establish connection to the platform'}, 'Type': 'Status'}
2023-07-17 15:51:55,789 P[22328] [WebSocket 0 23228] Received status message:
{'Code': 'ConnectionError', 'Data': 'Suspect', 'Stream': 'Closed', 'Text': 'Cannot establish connection to the platform'}
2023-07-17 15:51:55,790 P[22328] [WebSocket 0 23228] Receive status message for unknown subscription id 2
The only thing I replaced is my API key. Everything else including john doe is from the logs.
Can you please check that out?
Many thanks.
