For a deeper look into our DataScope Select REST API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials

question

Upvotes
Accepted
waseem.bari avatar image
3 ●0 ●0 ●1

Extracted files (completed extractions) are not visible in the GUI and not able to download via API

We have identified an issue with the files we are trying to get through API. For some reason the extracted files (completed extractions) are not visible in the GUI and not able to download any files through API).

1689689824160.png


Also the last extraction metadata comes back as below, with Size 0 and no contents flag.

1689689563616.png


Could you please get someone on technical side to check and confirm the problem or the configuration?

FYI: these files are currently being picked up through SFTP by a third party, not sure how exactly that works and if it’s possible to remove the generated files as part of that process.

#technologydss-rest-api#product
1689689563616.png (51.6 KiB)
1689689824160.png (68.1 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

raksina.samasiri avatar image   raksina.samasiri

Hi @waseem.bari ,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

1 Answer

· Write an Answer
Upvotes
Accepted
gteage avatar image
406 ●6 ●2 ●6

@waseem.bari Hi Waseem, as discussed internally via Teams, if the files exists from a 'Scheduled' Extraction and they are deleted using for example (s)FTP, those files will at that point not be available for pickup via any DSS connection method GUI, (s)FTP or REST API. We will discuss some more tomorrow morning.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.