question

Upvotes
Accepted
koloka3976 avatar image
1 ●0 ●0 ●0

Multiple Refinitiv Workspace instances

Hello,

I was wondering why so many workspaces were running in the context of one file.

Is it possible that closing/reopening the file is the source of this issue? Is this really a performance problem?

Is it manageable?

Thanks.

we.png

workspacerefinitiv-realtimerefinitiv-internal#product
we.png (40.0 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

raksina.samasiri avatar image   raksina.samasiri

<AHS>

This user's email used to registered to the portal is koloka3976@tipent.com, which seems to be suspicious (check against ipqualityscore.com)

1692069397094.png

1692069397094.png (105.0 KiB)
Jirapongse avatar image   Jirapongse

@koloka3976

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

raksina.samasiri avatar image   raksina.samasiri

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

1 Answer

· Write an Answer
Upvotes
Accepted
raksina.samasiri avatar image
14.2k ●30 ●5 ●10

Hi @koloka3976 ,

Thank you for posting the question in this forum. However, this forum is dedicated to an API usage question hence, the moderators on this forum do not have deep expertise in every type of product usage available through Refinitiv products. Such expertise is available through Refinitiv Helpdesk, which can be reached via MyRefinitiv. To be of help, ticket number 12816239 was raised on your behalf and the support team is going to contact you directly to assist with this.

Hope this helps and please let me know in case you have any further questions.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.