Datastream Web Services API Bug

I have a weird problem happening with Datastream Web Services. If I call ds.get_data for one DSCD, it comes back with data for all fields, but if I call with more than one DS Code, it comes back with nothing.

In the below screenshots, the first one returns the correct data for DSCD 130037, but when I include a second DSCD in the call, it returns NA for SEGM. It also happens for a few other DSCD I’ve tried

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Accepted answers

Jirapongse

@sam.macaluso

Thank you for reaching out to us.

I can replicate this issue on Test REST Service.

{"DataType": "SEGM",
"SymbolValues": [{
"Currency": "E ",
"Symbol": "123654",
"Type": 6,
"Value": "XLIF"
},
{
"Currency": "U$",
"Symbol": "130037",
"Type": 6,
"Value": "NA"
}
]
}
],

It could be a content issue. Please kindly contact the Datastream Webservice support team directly via MyRefinitiv to verify what the problem is.

All comments

Jirapongse

@sam.macaluso

Thank you for reaching out to us.

I can replicate this issue on Test REST Service.

{"DataType": "SEGM",
"SymbolValues": [{
"Currency": "E ",
"Symbol": "123654",
"Type": 6,
"Value": "XLIF"
},
{
"Currency": "U$",
"Symbol": "130037",
"Type": 6,
"Value": "NA"
}
]
}
],

It could be a content issue. Please kindly contact the Datastream Webservice support team directly via MyRefinitiv to verify what the problem is.

sam.macaluso

Is there a way around this?

Jirapongse

@sam.macaluso

You can request one item at a time.

However, it is better to cotact the he Datastream Webservice support team directly via MyRefinitiv to verify what the problem is.

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