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Hi, i'm unable to access the Eikon data API, i get the following :
HTTP request failed: EikonError-Client Error: <!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>Cannot POST /api/v1/data</pre> </body> </html>
Already tried every single solution discussed in related threads, still no results
<AHS>
Note: case number 13070169 was raised by the user and got advised of compatibility of the variant with API in the ticket
Hi @mobouchard ,
Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.
Thanks,
AHS
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Thanks,
AHS
Hi @mobouchard ,
I've checked your Eikon variant and found that it's Eikon - Exchange Pricing,This Eikon tier does not include Eikon Data API (Python) feature.
Please contact your account manager to discuss the product tier.
@mobouchard what version of the library are you using? - I suggest you download the latest RD library package:
pip install refinitiv-data
also please downgrade httpx package to say 19.x - not sure which version of python you are running (maybe you have a brand new install with a much more current version).
then in a notebook:
import refinitiv.data.eikon as ek
ek.set_app_key('YOUR API KEY HERE')
df,err = ek.get_data('VOD.L',['TR.CommonName'])
df
Pls see if this works.
Hi,
I'm using python 3.11,
i've tried refinitiv-data as well as downgrading my httpx, i get the exact same error code.
is there any way i could get some live support to figure a way out of this?
