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umamahesh.pitta avatar image
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I am getting a message in excel cell saying "server response is not valid"

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eikonworkspace#product#contentexcel
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raksina.samasiri avatar image
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For reference, the case has been resolved by clearing IE cache

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fabio.agostini avatar image fabio.agostini

FYI clearing IE cache did not provide to be a valid solution

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raksina.samasiri avatar image
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Hi @umamahesh.pitta ,

Thank you for posting the question in this forum. However, this forum is dedicated to an API usage question hence, the moderators on this forum do not have deep expertise in every type of content available through Refinitiv products. Such expertise is available through Refinitiv Helpdesk, which can be reached via MyRefinitiv. To be of help, ticket number 13240888 was raised on your behalf and the support team is going to contact you directly to assist with this.

Hope this helps and please let me know in case you have any further questions.

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