I am trying to open a platform session in Python using the following guide:
However, it systematically fails. The code either runs indefinitely or returns a timed-out error.
I have properly modified the configuration file to specify my userID, UserPWD, and AppKey, and passed the path to the function open_session as follows:
import lseg.data as ld
ld.open_session(name='platform.ldp', config_name=".../LSEG API/Configuration/lseg-data.config.json")
Hi @KPLUZANSKI ,
Could you please provide the content in the configuration file for further investigation (with your credentails/user ID, app key removed)
Here my configuration file:
{
"logs": {
"level": "debug",
"transports": {
"console": {
"enabled": false
},
"file": {
"enabled": false,
"name": "lseg-data-lib.log"
}
}
},
"sessions": {
"default": "platform.ldp",
"platform": {
"ldp": {
"app-key": "xxx",
"username": "email",
"password": "xxx"
}
},
"desktop": {
"workspace": {
"app-key": "xxx"
}
}
}
}
With the following error message:
An error occurred while requesting URL('https://api.refinitiv.com/auth/oauth2/v1/token'). ConnectTimeout('[WinError 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond')[Error 0] - {}
Hello @KPLUZANSKI
Did you check the step-by-step guide on this LSEG Data Library for Python page yet?
