We are currently facing an issue with EMS service , where in , we received the refresh messages properly for all subscribed items , but , post that , update messages were not received by the application.
at 11:12 : We stopped receiving update items.
We had raised the issue with TR support and they had checked ADS logs with the below findings,
11:19 : Warning Output threshold breached for EMS_ID at position X.x.x.x on host abc using application on channel xx.
11:20 : RSSL disconnect from "EMS_ID" at position "x.x.x.x" on host "abc" using application "" on channel xx. Reason: User using application on channel xx has been disconnected due to an overflow condition.
But during all these , the EMA log had no events logged , We have earlier observed that , if there is any disconnection , the event is logged in EMA log and re-connection happens internally by EMA Cpp library.
During all the time , we checked the connection to RSSL port 14002 and the connection was in ESTABLISHED state only .
Kindly help resolve this .