I have problem using WC1 API w/ issued (email-ed) API Key and secret. I can list top level groups, but I cannot create case (404 returned). Also, I cannot get 3rd level group information thru 2nd level group information. Top level group says it has children, but 2nd level group says it has no children actually it has.
I guess API Key/secret is assigned to a specific user. If so, issued API key is assigned to whom? I can login to WC1 Web app using an account issued by our local administrator. In the app, I can create and screen a case. So there might be another account that is assigned the API Key/secret.
I hope your help. Thanks.