question

Upvotes
Accepted
David.Cornell avatar image
3 ●0 ●1 ●5

Indications of problems with infrastructure

We are subscribing to level 1 and 2 data for instruments on MARKET_PRICE and MARKET_BY_PRICE and we want to determine when there is a problem with delivery of the data for one or more instruments. We can see the status of the market with MKT_ST_IND or TRD_STATUS, which is helpful for knowing that data should not be expected.

Is there a field we can check to see if there is a problem in the infrastructure between the exchange and us which is preventing us receiving the data or is compromising it's reliability?

Also, if there is a problem with the one contract for a futures instrument, can we assume that there would be a problem with all contracts? (That is, if we monitor the arrival rate for the front contract and it is good, can we assume that less liquid future contracts are also good?)

elektronrefinitiv-realtimeelektron-sdktrepema-apirrtelektron-message-api
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

moragodkrit.chumsri_1 avatar image   moragodkrit.chumsri_1

Monitored by @jirapongse.phuriphanvichai

Nipat Kunvutipongsak avatar image   Nipat Kunvutipongsak

Hello @David.Cornell,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

AHS

Jirapongse avatar image   Jirapongse

@David.Cornell

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

1 Answer

· Write an Answer
Upvotes
Accepted
umer.nalla avatar image
25.3k ●87 ●12 ●25

Hi @David.Cornell

For Infra health, is this the kind of thing you are looking for How to discover the health of Elektron Real Time Infrastructure ?

With regards contracts it may be better to raise a Data Helpdesk query via the Contact Us page.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.