Is there a white-list of IPs for Datastream web APIs?

Question

Question by yookychen · Mar 07, 2018 at 03:30 AM · datastream

Is there a white-list of IPs for Datastream web APIs?

We are upgrading our server as part of evergreen. While the old server has no issue to access the datastream web api

http://product.datastream.com/dswsclient/V1/DSService.svc

But when we switch to new servers, the connection is failed. So is there any firewall/white list setup from thomson reuter's side?

0

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 1 · 2018-03-07T09:27:55Z

REFINITIV

Best Answer

Answer by Alex Putkov. · Mar 07, 2018 at 09:27 AM

@yookychen
I suggest you raise this question to TR Datastream product support through the Helpdesk. Follow the link below, click on Product Support, then on the right hand side under Product click on "I need help with an installation or upgrade". From Select Product drop-down choose Datastream Webservice.
http://my.thomsonreuters.com/ContactUsNew

0 · Share

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Is there a white-list of IPs for Datastream web APIs?

1 Reply

Watch this question

Related Questions