Eikon Python API Response 500
Dear community,
I try to set the app id in the eikon python API and get the following error message:
import eikon as ek
ek.set_app_id(*************************)
2018-08-22 16:14:25,781 - pyeikon - INFO - Response : 500 - <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>Error</title>
</head>
<body>
<pre>Internal Server Error</pre>
</body>
</html>
2018-08-22 16:14:25,781 - pyeikon - INFO - Port 9000 was retrieved from .portInUse file
2018-08-22 16:14:25,781 - pyeikon - INFO - Try to handshake on url http://localhost:9000/api/handshake...
2018-08-22 16:14:25,784 - pyeikon - INFO - Response : 404 - <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>Error</title>
</head>
<body>
<pre>Not Found</pre>
</body>
</html>
2018-08-22 16:14:25,784 - pyeikon - INFO - Set Proxy port number to 9000
2018-08-22 16:14:25,784 - pyeikon - INFO - Application ID: ********************
The Thomson Reuters Desktop App is running in the background and the app receive data.
Does anyone know what the problem could be?
Windows 10 with Thomson Reuters Eikon Desktop 4.0.44 (4.0.4414) installed
Hi,
the error is still displayed, but I receive the data.
Could you please paste your log here? Eikon Menu > Help > Log Viewer and then in the 'Source' drop down select 'SxS'.