question

Upvotes
Accepted
Ripley79 avatar image
488 ●15 ●19 ●28

Why are my credentials not working?

I get the following error: 401 Unauthorized

world-checkworld-check-oneerror-401world-check-one-zfcredentials
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
Accepted
leo.perego avatar image
180 ●2 ●3 ●4

Hi @Ripley79,

Several scenarios may apply:
- The credentials are incorrectly posted or used in Postman or application (check for spaces)
- If Group and Country retrieval is working, this would indicate your credentials haven't yet been synchronised on the cloud platform; this process occurs daily at 0600AM UK Time.

Regards,

Léo
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.