Missing ".O" instruments from Elektron Connect data stream

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Question by jlansey · Apr 05, 2019 at 11:30 AM · refinitiv-realtime elektron elektron-sdk streaming-prices datastream

Missing ".O" instruments from Elektron Connect data stream

We have been accessing streaming financial data for about a week now and it seems to be going smoothly BUT we are not receiving data from the following three ETFs, all seem to be with ".O"
DAX.O

MCHI.O

QQQ.O

We aren't receiving any error messages either, just the data doesn't appear in our streams. We've specified with the contracting team that we needed these data so we don't think it is a permission or setting issue.

Any thoughts about why these data could be missing from our streams?

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Answer 1 · 2019-04-09T00:28:08Z

REFINITIV

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Answer by chavalit · Apr 09, 2019 at 12:28 AM

Hi @jlansey

I just tested EMA connecting to our in house TREP (equivalent to EZD in your case).

I can successfully retrieve data for these 3 RICs (DAX.O MCHI.O QQQ.O)

Please contact your local representative to check on your EZD configuration.

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Answer 2 · 2019-04-08T00:48:14Z

REFINITIV

Answer by chavalit · Apr 08, 2019 at 12:48 AM

What API are you using to access to streaming data from Elektron Connect ?

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jlansey · Apr 08, 2019 at 08:45 AM 0

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Missing ".O" instruments from Elektron Connect data stream

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