Access Denied: User req to PE(4659)

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Question by KLKL · Apr 19, 2019 at 12:13 AM · access denied

Access Denied: User req to PE(4659)

Hi EIKON,

I'm trying to inquire Jet Kerosene Singapore Quote (PJABF00 Q), but there is only one message as title. Would you please tell me what does this error code: PE(4659) mean and how can I solve it. Thank you so much.

p.s. THOMSON REUTERS EIKON Desktop 4.0.47109 on Windows 10

0

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 1 · 2019-04-19T02:29:18Z

REFINITIV

Best Answer

Answer by Pimchaya.Wongrukun · Apr 19, 2019 at 02:29 AM

Hello @KLKL

The user you used to log in to EIKON does not have the permission entitlement(PE) number 4659 which is required for accessing data of PJABF00 Quote. You should contact Refinitiv Account team who can help you to grant the permission for accessing data of this Quote.

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10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Access Denied: User req to PE(4659)

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