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ema sdk exception problem

Hello, everyone, my application encountered such error from ema sdk, and it can no longer register and receiver RICs. How should I process such error? Many thanks.

elektronrefinitiv-realtimeelektron-sdkema-apirrtelektron-message-apiexception
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I found someone already posted the same problem Exception while subscribing for news, anyone encountered the problem may try the solution. Thanks

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