The sftp address:sftpglobal.world-check.com just expired and without alert email

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Question by 108914 · Aug 14, 2019 at 11:24 PM · error email sftp list sftpglobal

The sftp address:sftpglobal.world-check.com just expired and without alert email

Hi there, we set up the sftp which address:"sftpglobal.world-check.com" to download the worldcheck list from 2018/12/04, but the sftp show error after 2019/08/04, did the server been closed on 2019/08/04? but we didn't receive any information that the sftp will be closed?

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Answer 1 · 2019-08-15T00:18:58Z

REFINITIV

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Answer by Chris.Lee1 · Aug 15, 2019 at 12:18 AM

Hi there, thanks for your query but here is more geared for WC1 API, could you forward your email to our WC1 support team at grc.wc.support@thomsonreuters.com for this please?

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The sftp address:sftpglobal.world-check.com just expired and without alert email

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