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Error in stream. Descriptor number unavailable. Additional information: Write error (8)

I getting an error while calling from my application , Server URL is https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/cases/screeningRequest


And the error I am getting is


Error in stream. Descriptor number unavailable. Additional information: Write error (8)

world-checkworld-check-oneworld-check-one-zfdescriptor
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This issue has now been resolved, the client was able to successfully establish the connectivity with World-Check One by downloading the adequate certificates which are complaint to TLS 1.2 and are required to connect to World-Check One.

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@Dudu

Can you provide the complete request and response with the error code of the failed API call ?

It will be beneficial for us to investigate this further.

Regards

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HI , Thanks for the quick response,


The request is

{

"groupId":"{ {group-id}}",

"entityType": "INDIVIDUAL",

"providerTypes": [

"WATCHLIST"

],

"name": "putin",

"secondaryFields":[]

}



and the Error I get is the one on the Subject..


Network Error on back side server https://rms-world-check-one-api-pilot.thomsonreuters.com:443/v1/cases/screeningRequest


Error in stream. Descriptor number unavailable. Additional information: Write error (8)


Could this be a certificate issue?

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