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Question by wangbin · Oct 10, 2019 at 06:39 AM · permidemailservices

PermID feedback email account unreachable

The PermID feedback email account permid.feedback@refinitiv.com is not reachable. What is the new feedback email account? I need to improve the rate limit of search API.

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Answer by jirapongse.phuriphanvichai · Nov 27, 2019 at 03:58 AM

@wangbin

From my testing, permid.feedback@refinitiv.com works now.

Please let us know if you have any further questions.

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Answer by jirapongse.phuriphanvichai · Oct 10, 2019 at 07:12 AM

@wangbin

Please try the old one permid.feedback@thomsonreuters.com.

I will send feedback to the Open PermID team to verify the feedback email.

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Salman Rooman.Jaffer

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wangbin · Oct 15, 2019 at 02:23 AM 0
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I have sent the email to this address. But get no reply.

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