question

Upvotes
Accepted
7 2 1 3

PermID feedback email account unreachable

The PermID feedback email account permid.feedback@refinitiv.com is not reachable. What is the new feedback email account? I need to improve the rate limit of search API.

permid-apiintelligent-tagging-apiopen-permid-apiemail
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
Accepted
55.8k 145 45 65

@wangbin

From my testing, permid.feedback@refinitiv.com works now.

Please let us know if you have any further questions.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvote
55.8k 145 45 65

@wangbin

Please try the old one permid.feedback@thomsonreuters.com.

I will send feedback to the Open PermID team to verify the feedback email.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

I have sent the email to this address. But get no reply.