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I have a problem pulling raw template data in TRTH via API, can you help?

Hello,


I am trying to search data for the RIC IBM.NOI (which is a NYSE Order imbalance RIC) via restful API, however I receive no results for the FIDs I query. When I run the search within the GUI, I receive data without issue, therefore I believe there is a problem with my call.


I am using:


POST https://hosted.datascopeapi.reuters.com/RestApi/v1/Extractions/ExtractRaw

{

"ExtractionRequest": {

"@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.TickHistoryRawExtractionRequest",

"IdentifierList": {

"@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.InstrumentIdentifierList",

"InstrumentIdentifiers": [

{ "Identifier": "IBM.NOI", "IdentifierType": "Ric" }

],

"ValidationOptions": {"AllowHistoricalInstruments": true},

"UseUserPreferencesForValidationOptions": false

},

"Condition": {

"MessageTimeStampIn": "GmtUtc",

"ReportDateRangeType": "Range",

"QueryStartDate": "2019-10-07T12:00:00.000Z",

"QueryEndDate": "2019-10-09T12:10:00.000Z",

"ExtractBy": "Ric",

"SortBy": "SingleByRic",

"DomainCode": "MarketPrice",

"Fids": "4335,4337,4338,4339,4340,4341",

"DisplaySourceRIC": true

}

}

}


When I attempt to retrieve the data I only get the headers, and no actual content.


Can you suggest any fixes?

tick-history-rest-apiapirics
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Hello @jack.coppinger1

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,


AHS


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@jack.coppinger1,

your API request looks fine to me, I don't see any issues with the syntax. As I can't run it due to the permissioning, all I can do is give you suggestions to try out. Could you try the following:

  • Remove the FID filter line from your API query ("Fids": "4335,4337,4338,4339,4340,4341", )
  • Select a wider date range for your API query, something like 1 or 2 weeks of data (I can't see the time stamps in your screenshot, so I don't know if they are inside the range of the API query).

Does that deliver any data ?

If not, what do the extraction notes contain, can you post them ?

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@jack.coppinger1,

I tried your request, but I am not permitted for data for this instrument in TH (I get the following message in the extraction Notes: row suppressed for lack of 'NOI (NYSE ORDER IMBALANCE)' permission.\nReport suppressed because no instruments are permitted\n).

That said, I cannot get any data for it in Eikon either. It might just be that there is no data ?

I suggest you do the following:

  1. Ensure you are permitted to access this data (do you get the same message as I in the extraction notes ?)
  2. Check with a data specialist if there is any data for this instrument and that time period.
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Hi Christaan,


Thank you for your prompt reply. This is a special content set available from NYSE that must be permissioned on your TRTH A/C and Eikon. I got the permission team to add it to my TRTH A/C, and used the raw template within the GUI to pull the attached data, so the data is definitely there, but I don't seem to be able retrieve it via API.

Thanks,

Jack


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