I have installed the DSWS via pip install and have valid username and password.
I imported the package using:
import DatastreamDSWS as dsw
and used following code to connect:
ds = dsw.Datastream(username='****', password='******')
But when I try to connect datastream from python notebook , i get following message:
User '******' not entitled to ClientApi service
Based on the error message your ID is not entitled for the service. I would advise contacting Refinitiv Help Desk to confirm if the ID is correctly entitled.
Please note that credentials for Datastream Web Service are Datastream Child ID starting with Z and corresponding password.
@Monika.Stankovic, i have received the child id starting with 'Z' along with the password last Friday. I am able to login to the portal using these same credentials. Can you please share link or email id of help desk whom i can contact to get the issue resolved.