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lseg-data API
Hi, im trying to use lseg on Google Colab and I tried both EDP_API and EIKON_API… None worked here: !pip install lseg.data import lseg.data as ld ld.open_session(app_key='edsf….fdss') An error occurred while requesting URL('http://localhost:9000/api/status').ConnectError('[Errno 99] Cannot assign requested address')An…
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No response received using WebSocket API via the Enterprise Apigee Gateway
We are attempting to connect to the Refinitiv RealTime – Optimized WebSocket API via the Enterprise Apigee Gateway to retrieve currency rates. While we’ve successfully established connectivity through the gateway and receive a 101 WebSocket status, we’re encountering issues when sending the login JSON payload. The target…
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Getting Errors - 'Data': 'Suspect', 'Stream': 'Open', 'Code': 'NoResources', 'Text': 'Not connected
Hi All , Im running Eikon Api codes in which I'm continuously streaming prices ….i have been running these codes for a very long time ..but for past few days im repeatedly getting below errors: Received status message: {'Data': 'Suspect', 'Stream': 'Open', 'Code': 'NoResources', 'Text': 'Not connected.'} now i run long…
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HTTP request failed: Invalid port: 'None'
I recently migrated to Workspace from Eikon and am working to migrate our existing python-coded back office programs to a new laptop that is set up with Workspace. When trying to connect using an ek_get_data query in a python program run out of a linux shell (WSL) I received an error that says: HTTP request failed: Invalid…
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ACCES TO LSEG WORK SPACE
Hello, This is my first time trying to use Refinitiv Workspace. However, I see the error saying 'Could not connect to server. Please contact your administrator.' repetitively. Could you please help me handle this problem? Thank you.
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We get "No connection or service is currently up that supports this request" on RTC Access
We have multiple RTC Access's connecting to multiple ADS to pull data, sometimes we get "No connection or service is currently up that supports this request" when pulling data using the RFA OMM Viewer. Users have also reported issues in Workspace. We then have to restart the RTC Access for it to work
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ConnectionResetError 104
I am trying to connect to this endpoint and hoping to receive a excel file: "https://api.refinitiv.com/data/change-notifications/v1/published-notifications/211744/attachments/DN_ContentsetANDProduct_Impact.xlsx/.tWLIDJLHSzhZ1zBnHqOboyu8CqsFKMF" It works when I try and connect using the API Playground but not locally.…
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Error: no proxy address
I have an issue with the Eikon API, could you please direct me to someone who can helpwhen I input it I receive the following error [MainThread 140144172755840] Error: no proxy address identified.2025-02-17 16:57:51,113 P[16237] [MainThread 140144172755840] Error on handshake url http://127.0.0.1:None/api/handshake :…
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[C#] How to properly handle client side crashes and restarts
Hi! I'm using the RTSDK (https://github.com/Refinitiv/Real-Time-SDK/tree/master/CSharp/Ema) to connect to an OMM Provider application and listen to updates on about 30k instruments. Suppose I create my consumer class, use it to register interest for a set of instruments, and receive updates. I'm wondering what happens if…
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RTO - Service Discovery via Delivery Direct
Hi LSEG, in a client environment it is required to connect a EMA based application to RTO via Delivery Direct. As a temporary solution to test a successful connection, the EMA application was using hardcoded values for host and port (EmaConfig-host-port.xml inside the attached zip). Thought not optimal, this configuration…
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Error: messenger not found
user is getting the following message: Listening to port=9006 Error: messenger not found.
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Python Websocket lost connection
Hi, I'm writing a client side websocket program in python to get real time data from Refinitiv. I'm using multithreading where one thread receives the data and put them in a queue and the other thread handle the data in the queue(update our own database). It's supposed to run 24/7 all year long. But I've discovered that…
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access grants/ connexions reset by peers
Hello, It seems we have a connexion reset by peer / invalid grants and we would need to provide a reason to the client. If needed we can schedule for a meeting at the time of convenience. Regards, lpc - Copy.txt
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The example to connect to Realtime API
Dear Supporting Team, 1st of all, I would like to give a sorry message for my stupid question :) I am planning to integrate my application to get the real-time G7 pricing value, I have some questions on this context as below: 1. What is Refinitiv's Application Name that supports my expectations? 2. Can I connect my…
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Receive status message for unknown subscription id 2
Trying to stream prices for LCOc1 and keep getting 'Receive status message for unknown subscription id 2'. Does anyone know why this would fail to establish connection to the platform? Should have ICE and CME live prices subscription enabled and this worked perfectly yesterday and for a week before. * Eikon Python API…