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Hi LSEG, in a client environment it is required to connect a EMA based application to RTO via Delivery Direct. As a temporary solution to test a successful connection, the EMA application was using hardcoded values for host and port (EmaConfig-host-port.xml inside the attached zip). Thought not optimal, this configuration…
user is getting the following message: Listening to port=9006 Error: messenger not found.
Hi, I'm writing a client side websocket program in python to get real time data from Refinitiv. I'm using multithreading where one thread receives the data and put them in a queue and the other thread handle the data in the queue(update our own database). It's supposed to run 24/7 all year long. But I've discovered that…
Hello, It seems we have a connexion reset by peer / invalid grants and we would need to provide a reason to the client. If needed we can schedule for a meeting at the time of convenience. Regards, lpc - Copy.txt
Dear Supporting Team, 1st of all, I would like to give a sorry message for my stupid question :) I am planning to integrate my application to get the real-time G7 pricing value, I have some questions on this context as below: 1. What is Refinitiv's Application Name that supports my expectations? 2. Can I connect my…
Trying to stream prices for LCOc1 and keep getting 'Receive status message for unknown subscription id 2'. Does anyone know why this would fail to establish connection to the platform? Should have ICE and CME live prices subscription enabled and this worked perfectly yesterday and for a week before. * Eikon Python API…
Hello all, I have been facing an issue today and I am unsure about how to rectify it. When trying to fetch data using the get_data method I receive an error as follows: refinitiv.data._errors.RDError: Error code -1 | Cannot prepare connection OMMStreamConnection name : ThreadOMMSTREAMING_PRICING_0.0 state :…
Hi I downloaded all examples at this site for Reuters EIKON API for .NET. but none of them works. I tried it at work ( where we have proxy ) and at home ( no proxy ), I also tried with default versions of packages and later updated to latest versions. Still nothing. An event handler ServicesOnStateChanged is never hit. All…
I was trying to pull data with get data as first and it seems to run into server time out problem. I figure that might has been caused by the api limit. I switch to timeseries and this is what I got File, line 134, in send_json_request raise EikonError(eikon_err.code, eikon_err.message) eikon.eikonError.EikonError: Error…
Hi, I'd like to know how I can check the connectivity status with the refinitiv.data Python API (through the platform deployed connection)? Can I also set timeout with call like this? Thank you for your help. Regards
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