Error: no proxy address

MarkJoseph.Canada · 2025-02-17T17:18:23+00:00

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I have an issue with the Eikon API, could you please direct me to someone who can helpwhen I input it I receive the following error [MainThread 140144172755840] Error: no proxy address identified.2025-02-17 16:57:51,113 P[16237] [MainThread 140144172755840] Error on handshake url http://127.0.0.1:None/api/handshake : InvalidURL("Invalid port: 'None'")2025-02-17 16:57:51,114 P[16237] [MainThread 140144172755840] Error on handshake url http://127.0.0.1:None/api/handshake : InvalidURL("Invalid port: 'None'")2025-02-17 16:57:51,115 P[16237] [MainThread 140144172755840] Port number was not identified, cannot send any request

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Jirapongse

@MarkJoseph.Canada

Thank you for reaching out to us.

Please refer to the Eikon Data API and Refinitiv Data Library - Troubleshooting article to make sure that the API proxy is running properly.

You can also refer to this discussion.

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