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Question by alex.yermolayev · Nov 24, 2019 at 02:15 PM · eikoneikon-data-apiworkspacepythonworkspace-data-apirefinitiv-dataplatform-eikonerror-message

Something went wrong while UDF processing the request. The format of value 'threatpulse' is invalid.

While trying to run a python request that has run before I get the following error:

Something went wrong while UDF processing the request. The format of value 'threatpulse' is invalid.
df,err = ek.get_data(
    "MYSUK140361=",[
                         "TR.FIIssuerName",
                         "TR.FiIssuerShortName",
                         "TR.FiDebtTypeShortDescription",
                         "TR.FiParentImmedLongName",
                         "TR.FiParentLongName",
                         "TR.FiIndustrySectorDescription",
                         "TR.FiIndustrySubSectorDescription",
                         "TR.FiOrgID",
                         "TR.FiAssetType",
                         "TR.FiParentIndustrySector",
                         "TR.FiIndustrySubSectorDescription",
                         "TR.FiParentIssuerName",
                         "TR.FiParentImmedTicker",
                         "TR.FiParentImmedIssuerOrganization",
                         "TR.FiParentIssuerName",
                         "TR.FiParentSPIndustryDescription",
                         "TR.IssuerTickerCode"
                     ]
) 

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Answer by wasin.w · Dec 16, 2019 at 06:57 AM

Hello @alex.yermolayev

I have tried your Eikon Data API function call but I cannot replicate the issue in my environment. My application does not encounter the problem. Does the problem still persist in your environment?

Code:

import eikon as ek
ek.set_app_key('3....')
df, err = ek.get_data(
    "MYSUK140361=", [
        "TR.FIIssuerName",
        "TR.FiIssuerShortName",
        "TR.FiDebtTypeShortDescription",
        "TR.FiParentImmedLongName",
        "TR.FiParentLongName",
        "TR.FiIndustrySectorDescription",
        "TR.FiIndustrySubSectorDescription",
        "TR.FiOrgID",
        "TR.FiAssetType",
        "TR.FiParentIndustrySector",
        "TR.FiIndustrySubSectorDescription",
        "TR.FiParentIssuerName",
        "TR.FiParentImmedTicker",
        "TR.FiParentImmedIssuerOrganization",
        "TR.FiParentIssuerName",
        "TR.FiParentSPIndustryDescription",
        "TR.IssuerTickerCode"
    ]
)
print(df)


Result:

Instrument                       Issuer Name Issuer Short Name  ... Ultimate Parent Company Parent SP Industry Description Issuer Ticker
0  MYSUK140361=  BANDAR SERAI DEVELOPMENT SDN BHD      Bandar Serai  ...                  Gamuda                       Building         GAMUB

[1 rows x 18 columns]
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SupDev1

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REFINITIV
Answer by pierre.faurel · Nov 24, 2019 at 06:38 PM

I don't reproduce the issue and retrieve a valid result.

Could you confirm you reproduce the issue systematically ?

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alex.yermolayev · Nov 24, 2019 at 06:52 PM 0
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Yes, I reproduce the issue systematically today. @

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