I'm facing 2 issues while connecting ERT in Cloud,
1 . I have account in ERT, and read the document in Quick Start guide and trying to invoke the below command in Mac OS,
> sh gradlew runVAConsumer -PcommandLineArgs="-uname <ERT username/machind ID> -passwd <ERT password> -keyfile <KeyStore file> -keypasswd <KeyStore passowrd> -connectionType encrypted -c amer-1.pricing.streaming.edp.thomsonreuters.com:14002 ELEKTRON_DD mp:IBM.N -sessionMgnt"
getting the below error,
> Task :Eta:Applications:Examples:runVAConsumer FAILED Ultra Performance API (UPA), Java Edition, LibraryVersionInfo productVersion: 188.8.131.52 productInternalVersion: etaj3.4.0.L1.all.rrg productDate: Refinitiv Consumer initializing... Reactor.connect failed with return code: -5 error = Required parameter clientId is not set
2. The below issue with SpeedGuide Tool, I created AppKey using EDP API (last check box only) in Key Generator, and used my ERT Machine id, Password, and Key
Any suggestion and help much appreciated! Thank you!
The ETA Java QuickStart appears to be out of date and does not reflect the more recent version of the ETA SDK which now requires clientID (AppKey)
PcommandLineArgs="-uname <ERT username/machind ID> -passwd <ERT password> -clientId <AppKey> -keyfile <KeyStore file> -keypasswd <KeyStore passowrd> -connectionType encrypted -c amer-1.pricing.streaming.edp.thomsonreuters.com:14002 ELEKTRON_DD mp:IBM.N -sessionMgnt"
Please try again with -clientId <AppKey> parameter.
Please refer to API Compatibility Matrix on the subject of Elektron SDK, MAC OS not among supported and tested OS. Windows and Linux are supported, please find the versions listed.
Speed Guide Tool issue may be related. Am not 100% sure on this, seem to recall the tool was not designed for ERT usage. Please provide more info, the link to the download of the version you are trying to run, and will look into this.
Thank you for pointing out the missing parameter within the quick start guide. The guide has been updated to reflect the later versions of the examples.
As for the SpeedGuide tool, are you able to test on Windows? I just tried testing with incorrect parameters, i.e. UserName, Password, App Key and in all cases I see an access denied. I don't see the output you received. When I do supply the correct parameters, it connects successfully. Looking at the specific error, this seems related to refreshing tokens. Were you able to successfully connect? The SpeedGuide status bar is a scrollable window - it should provide connection details.
Is this all related to you being unable to reach a server? You accepted the answer above but we don't know what the resolution was. Are you able to connect via the SpeedGuide after you resolved your issues?
Hi Nick / Zoya,
Thank you very much for your support, and i can confirm that connection with SpeedGuide Tool on MacOS is working. I was executing scripts without parameters and entered all 3 inputs in the tool which was throwing me an error.
Now am passing all three parameters in shell scripts while run, so it connects. Thanks again for your support!