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Juan Rodrigo.Tibayan avatar image
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Receiving error "request timeout occurred" when downloading options data using chain RIC in Python API.

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apiderivativesrequest
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10 |1500

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wasin.w avatar image   wasin.w

Hello @Juan Rodrigo.Tibayan

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,


AHS


pimchaya.wongrukun01 avatar image   pimchaya.wongrukun01

Hello @Juan Rodrigo.Tibayan

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

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chavalit-jintamalit avatar image
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Hi @Juan Rodrigo.Tibayan

What is the API call?
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Juan Rodrigo.Tibayan avatar image Juan Rodrigo.Tibayan

Client mentioned he is using Python API to download the options data.

chavalit-jintamalit avatar image chavalit-jintamalit Juan Rodrigo.Tibayan

What is the actual code that the client made a call and get timeout?

Juan Rodrigo.Tibayan avatar image Juan Rodrigo.Tibayan chavalit-jintamalit

Per screenshot it's <.STOXX50E>

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