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Receiving error "request timeout occurred" when downloading options data using chain RIC in Python API.

eikoneikon-data-apipythonworkspacerefinitiv-dataplatform-eikonworkspace-data-apiderivativesrequest
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10 |1500

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Hi @Juan Rodrigo.Tibayan

What is the API call?
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Client mentioned he is using Python API to download the options data.

What is the actual code that the client made a call and get timeout?

Per screenshot it's <.STOXX50E>

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