How can i fix the error of "real time" down shown as below:
Is there any prerequisite setup required ? if yes, would you please advise how can i check it ? many thanks.
You have to contact your Market Data team in your organization to check why your realtime data feed is down.
Alternatively, you can contact Refinitiv Helpdesk at https://my.refinitiv.com to troubleshoot why your realtime connection is down.