Hi.
One client informed after getting authToken, tried to log in, but received 'failed'.
Could someone help to check attached log to find cause?
Really thank.s
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Hi.
One client informed after getting authToken, tried to log in, but received 'failed'.
Could someone help to check attached log to find cause?
Really thank.s
Hello @Jaemin.Ko
I have checked the attached JSON message, the Login request message Position attribute is an empty string.
"Position": ""
The Login request message's Position is mandatory to login to to ERT in Cloud WebSocket connection. The Position value must be in “IP Address/hostname” or “IP Address/net” string format, example: 172.20.33.11/APIS11 or 192.168.1.1/net
Hi @Jaemin.Ko
The client can find more detail regarding how to connect to ERT in Cloud WebSocket connection in Connect to Elektron Real Time in Cloud tutorial