An Error occured on the server for INTC.O measure ROC. EstimatesIBES2_1&op=GetSummary_1

An Error occured on the server for INTC.O measure ROC. EstimatesIBES2_1&op=GetSummary_1

Hello!

I need to get the data using link

https://www.trkd.thomsonreuters.com/SupportSite/TestApi/Op?svc=EstimatesIBES2_1&op=GetSummary_1

To get Measure ROC for symbol INTC.O

But I got an error "An error occured on the server. If this problem persists, please contact technical support."

Although such a measure exists for this sybmol:

https://www.trkd.thomsonreuters.com/SupportSite/TestApi/Op?svc=EstimatesIBES2_1&op=GetMeasures_1

ApplicationID = "GrishinCorpFinamRu"

Username = "grishin@corp.finam.ru"

Request:

<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope&quot; xmlns:a="http://www.w3.org/2005/08/addressing"&gt;

<s:Header>

<s:Body>

<GetSummary_Request_1 xmlns:xsd="http://www.w3.org/2001/XMLSchema&quot; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance&quot; xmlns="http://www.reuters.com/ns/2016/02/01/webservices/rkd/EstimatesIBES2_1"&gt;

<Symbols>

<Symbol>

<Type>RIC</Type>

<Value>INTC.O</Value>

</Symbol>

</Symbols>

<MeasureCodes>

<MeasureCode>ROC</MeasureCode>

</MeasureCodes>

</GetSummary_Request_1>

</s:Body>

</s:Envelope>

Response:

<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope&quot; xmlns:a="http://www.w3.org/2005/08/addressing"&gt;

<s:Header>

<s:Body>

<s:Fault>

<s:Code>

<s:Value>s:Receiver</s:Value>

<s:Subcode>

<s:Value xmlns:a="http://www.reuters.com/ns/2006/05/01/webservices/rkd/Faults_1">a:EstimatesIBES2_ApplicationError</s:Value&gt;

</s:Subcode>

</s:Code>

<s:Reason>

<s:Text xml:lang="en-US">An error occurred on the server. If this problem persists, please contact technical support.</s:Text>

</s:Reason>

<s:Detail>

<ClientErrorReference xmlns="http://www.reuters.com/ns/2006/05/01/webservices/rkd/Faults_1&quot; xmlns:i="http://www.w3.org/2001/XMLSchema-instance"&gt;

<Timestamp>2020-04-09T12:24:07.2308611Z</Timestamp>

<ErrorReference>1da09b4bf649426b9b33b9cf23ff6eab</ErrorReference>

<ServerReference>6CA3321419957F00C6DCD95FF8AA29829A06B0A9405AD642</ServerReference>

</ClientErrorReference>

</s:Detail>

</s:Fault>

</s:Body>

</s:Envelope>

Why?

How to avoid this error?